Shipping & Returns:


Orders will be dispatched within 1-2 business days for in-stock merchandise purchased before noon
Pacific Time Monday to Friday. Orders made on Saturday or Sunday will be dispatched the following 1-2
business days. If a product is out of stock, the customer will be contacted with an updated ETA, an
alternate item, or offer of a refund. You can view the shipping costs for the products you want to
purchase by adding them to your cart and proceeding to the checkout page or reviewing the shipping
rates table below:

Delivery MethodEstimated Delivery TimeRate
Standard Ground5 - 7 Business Days$6.99
Standard Overnight1 Business Day*$29.99

While we try our best to deliver your items within the estimated delivery time, delivery dates are not
guaranteed.

*Overnight is available on in-stock items only and orders must be received by 12pm PST/3pm EST.

When will a backordered item be shipped?

CyMedicaOrtho.com strives to maintain high inventory levels to satisfy all customer orders. Sometimes,
however, demand can exceed supply, and a product will be listed as "backordered." Backordered
products will be shipped as soon as possible. If you need a rush delivery on your item, please email
customerservice@cymedicaortho.com to check on our inventory for the item you need.

International Shipments
Online ordering of products through CyMedicaOrtho.com is currently limited to shipments within the
United States. To place an order from outside the US, please contact Customer Service at:
customerservice@cymedicaortho.com

Returns:
Return Policy
No returns will be accepted. The CyMedicaOrtho.com solutions are medical devices intended for single-
person use. All sales are final.